Smoky Pink Pansy Beaded Necklace

Each piece is prepared and packed by hand. Orders are normally dispatched within 3 business days; delivery times vary by destination.

Last updated: 2 August 2026

Terra Decode fulfils handmade botanical jewellery orders from China. The shipping option, price and any free-shipping eligibility displayed at checkout form part of your order.

Order processing

Most orders are handmade, prepared and packed within 3 business days after payment is confirmed. Processing time is separate from transit time. Customised, made-to-specification or limited botanical pieces may require longer where stated on the product page or in the order communication. Business days exclude weekends and public holidays in China.

What appears at checkout

For international orders below the free-shipping threshold, checkout displays Standard Tracked Shipping. Eligible international orders of US$100 or more display Free Standard Shipping. These are service-level names, not the name of the final carrier.

Terra Decode uses manually configured flat rates rather than a live carrier quote. The cross-border and last-mile carrier is selected after dispatch according to the destination, parcel and available route. It may include YunExpress (YunTu) or another tracked logistics partner, followed by a local postal or courier service. No particular carrier is guaranteed at checkout. The carrier name, tracking number and tracking link are provided after the order is fulfilled.

International shipping rates

All rates and thresholds below are in US dollars. Orders with a discounted merchandise subtotal of US$100 or more qualify for free standard international shipping. The threshold is calculated after discounts and before taxes.

Domestic China delivery options and prices are calculated at checkout. Where checkout differs from this table because of a later authorised update, the checkout amount controls.

Estimated delivery times

Most international orders arrive approximately 10–20 business days from the order date. Typical transit after dispatch is 7–15 business days for much of Asia, the United States, United Kingdom, Australia and New Zealand; 8–20 business days for Canada and many European destinations; and 10–25 business days for remote areas and other international routes. Customs, local holidays, severe weather, flight capacity, strikes and carrier disruption can extend delivery to 30 business days or longer.

Delivery estimates are not guarantees. Please allow the processing period before expecting tracking movement or transit.

Tracking

All dispatched orders include tracking. Tracking information is sent to the email address used at checkout and normally appears on the Shopify order-status page or in the Shop app. Some parcels receive both an international number and a separate local last-mile number. Tracking may pause for several business days while a parcel moves between export facilities, customs and local carriers.

Customs, duties and taxes

Unless checkout expressly states otherwise, import duties, VAT, taxes, brokerage, customs-clearance and handling fees imposed by the destination are the customer's responsibility. These charges are not included in the shipping rate.

Address accuracy and order changes

Customers must provide a complete and accurate recipient name, address, postal code, telephone number and email address. Contact Terra Decode immediately if a correction is needed. Changes cannot be guaranteed after preparation or dispatch has begun.

If a parcel is returned, delayed or made undeliverable because of an incorrect or incomplete customer-provided address, refusal, failure to collect or unpaid import charges, any refund or reshipment may be reduced by the actual non-recoverable shipping, return, customs and handling costs where permitted by law.

Delays, loss and delivery issues

Carriers and customs authorities operate independently, but Terra Decode will provide reasonable assistance and remains responsible to the extent required by applicable law. A parcel still moving within the carrier's normal or investigation period is not automatically treated as lost.

If tracking has not updated for an unusually long period, or if a parcel is marked delivered but cannot be located, contact TerraDecode@Outlook.com with the order number after checking the delivery address, safe places, household members, neighbours, building reception and the local carrier. We may need to complete the carrier's investigation before providing a replacement, refund or other remedy.

Damage or incorrect items

Contact us as soon as possible if an order arrives damaged, defective or incorrect, ideally within 48 hours of delivery so that photographs and packaging can support a carrier or fulfilment claim. Include the order number and clear images of the item, outer parcel, internal packaging and shipping label. This requested reporting period does not limit mandatory consumer rights.

Contact

For shipping assistance, email TerraDecode@Outlook.com and include your full name and order number.

Measurements vary by design. Please refer to the product details above or contact us before ordering if you need help with sizing.

Made by hand with real preserved flowers and plants. Natural variations make every piece quietly unique.

Terra Decode creates botanical jewellery from real flowers, plants and carefully selected complementary materials. Each piece records the natural differences of the botanical element rather than reproducing a perfectly identical factory-made result.

Studio

Our studio practice is based across Yunnan and Sichuan, China—two regions known for botanical richness and diverse floral landscapes. Pieces may be prepared, assembled, finished and dispatched through our small studio and artisan network in either location.

Natural botanicals

Flowers and plants are selected for their individual form, colour and texture. Natural marks, variation, asymmetry and seasonal differences are retained as part of the design. No two petals or finished pieces will be exactly the same.

Preservation

Botanicals are carefully dried or preserved before being arranged by hand. The process is intentionally slow and may vary according to the flower, humidity, colour and structure of the plant.

Resin and composition

Where resin is used, each botanical element is positioned and encapsulated by hand. Small bubbles, subtle texture, variations in transparency and differences in botanical placement can occur. These are characteristics of handmade resin work and are not normally defects.

Metal, pearls and natural elements

Depending on the design, pieces may include plated metal, sterling silver, gold-filled or other findings, freshwater pearls, shells and natural stones. Always refer to the individual product description for the materials used in a particular piece.

Small-batch production

Terra Decode works in small quantities. Material availability, flower season and the individuality of preserved plants mean some designs may be limited or impossible to reproduce exactly.

Handmade variation

Product images provide a close representation of the design. Your piece may vary slightly in botanical shape, shade, scale and arrangement. These differences are what make each Terra Decode piece individual.

Care and longevity

Botanical jewellery remains delicate and may gradually change with time, light and wear. Follow our Jewellery Care guidance to protect your piece from water, chemicals, impact, heat and prolonged sunlight.

Keep away from water, perfume, direct heat and prolonged sunlight. Store gently when not being worn.

Terra Decode jewellery preserves real flowers and plants in delicate handmade designs. Natural botanicals and resin can change gradually with time, light and wear. Thoughtful care will help protect your piece.

Keep it dry

Remove jewellery before showering, bathing, swimming, exercising, washing hands or sleeping. Do not soak pieces or expose them to repeated humidity.

Avoid chemicals

Apply perfume, hairspray, lotion, sunscreen, alcohol-based products and cosmetics before putting on your jewellery. Allow products to dry fully and avoid direct contact with resin, botanicals and metal components.

Protect from heat and sunlight

Store away from prolonged direct sunlight, heaters, hot vehicles and extreme temperatures. Natural flowers and resin may gradually change colour or clarity when exposed to UV light and heat.

Handle gently

Do not bend, twist, drop or place heavy objects on the jewellery. Hold a piece by its metal setting or chain where possible rather than pulling the preserved botanical element.

Cleaning

Wipe gently with a clean, dry, soft cloth. Do not use ultrasonic cleaners, abrasive cloths, jewellery dips, solvents, alcohol or chemical cleaning products unless a product listing specifically confirms they are suitable.

Storage

Store each piece separately in a dry jewellery box or soft pouch to reduce scratching, tangling and pressure. Keep necklaces fastened and laid flat where possible. Avoid storing in bathrooms or other humid areas.

Natural ageing

Real flowers, resin, pearls, shells and plated metals may develop subtle changes over time. This natural ageing is part of the character of botanical jewellery and is not normally considered a defect.

Repairs

If a piece is accidentally damaged, contact TerraDecode@Outlook.com with photographs. Repair availability and cost depend on the design, materials and damage. Because flowers are unique, an exact botanical match cannot be guaranteed.